Recent Press - MR Electric

Home services companies often fail to answer the phone or follow up promptly, and many of those customers commit to another provider before the first company even realizes the opportunity was missed. For the 2026 2026 Pied Piper Lead Handling Effectiveness Home Services Study, Pied Piper measured the performance of 31 of the largest home services brands, completing 3,211 evaluations nationwide between October 2025 and January 2026. The study ... Read More >

Neighborly Brands’ Precision Garage Door Service ranked highest in the 2026 Pied Piper Lead Handling Effectiveness Home Services Industry Study, which evaluated major home services brands based on how effectively they interacted with new customers by phone, chat and web form, as well as follow-up by phone, text and email. Following in the rankings were Mister Sparky, Mr. Electric and Roto-Rooter, all scoring over 50 on a 100-point scale. For the ... Read More >

Whether it is a phone call left ringing or a dead-end AI interaction, nearly half of all prospective customers are slipping through the cracks before a business even realizes they’ve reached out. In an era where digital marketing costs are at an all-time high, these missed connections represent a massive revenue leak. Pied Piper has been a leading authority on retail performance for more than 15 years, developing their proven methodology through ... Read More >