Recent Press - Sarah Lentz

BAM 73% of Calls to Real Estate Offices Get Zero Follow-Up Within 24 Hours

BAM
73% of Calls to Real Estate Offices Get Zero Follow-Up Within 24 Hours
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October 2026

Two out of every three people who called a real estate office asking for an agent didn’t get to talk with one on that call, according to Pied Piper’s 2026 study. Online inquiries had even worse results. Of the people who filled out a form on an office website, only 18% heard from an agent within 24 hours. The Lead Handling Effectiveness™ (LHE™) study is Pied Piper’s first look at residential real estate. It scored 21 large brokerage brands on ... Read More >

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Printed: October 13, 2026

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