Measure, Report & Improve
PSI® Omnichannel Fact-Based Mystery Shopping®
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
PSI® Omnichannel Fact-Based Mystery Shopping®
How is PSI different? How can I use PSI? Does PSI work? Who is Pied Piper? New Customer - Try PSI
Customer Support Media Inquiries

Recent Press - Ile

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

Press Release: INFINITI DEALERS RANK HIGHEST IN 2026 WEB LEAD RESPONSE STUDY; AI AND AUTOMATION DRIVE INDUSTRY IMPROVEMENT

Press Release: INFINITI DEALERS RANK HIGHEST IN 2026 WEB LEAD RESPONSE STUDY; AI AND AUTOMATION DRIVE INDUSTRY IMPROVEMENT

February 2026

AI and automation: Customers received “perfect” responses more than half the time, a rate that has doubled in 5 years Risks of automation: When AI required human intervention, customer questions were twice as likely to go unanswered ChatGPT search results: Local customers for one in four dealers were sent to another dealer instead AUSTIN, TEXAS, USA – February 23, 2026 – Infiniti dealerships ranked highest in the 2026 Pied Piper PSI® Internet ... Read More >

» View PDF of Article (7.33 MB) PDF Document

Tags: Cadillac Chevrolet Honda Infiniti Internet Lead Effectiveness Pied Piper Subaru Toyota Acura ILE
Press Release: KUBOTA RANKED HIGHEST IN 2026 WEB LEAD RESPONSE STUDY; HALF OF TRACTOR INQUIRIES GO UNANSWERED INDUSTRYWIDE

Press Release: KUBOTA RANKED HIGHEST IN 2026 WEB LEAD RESPONSE STUDY; HALF OF TRACTOR INQUIRIES GO UNANSWERED INDUSTRYWIDE

January 2026

AUSTIN, TEXAS, USA – January 12th, 2026 – Kubota dealerships were ranked highest in the 2026 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Compact Tractor Industry Study, which measured dealership responsiveness to internet sales leads. Pied Piper submitted customer inquiries through 772 compact tractor dealership websites representing all major brands. Kubota dealerships achieved an average ILE score of 37 out of 100, while the total ... Read More >

» View PDF of Article (4.47 MB) PDF Document

Tags: Compact Tractor Internet Lead Effectiveness John Deere Kioti Kubota LS Tractor Mahindra Massey Ferguson New Holland Pied Piper TYM Yanmar Bobcat Case ILE
Recent Press | Company Info | Customer Support | Media Inquiries | |
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC RSS Feed
© 2003-2026 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Automotive Mystery Shopping Power Equipment, Powersports, RV & Marine Mystery Shopping Motorcycle Mystery Shopping
Site Navigation
Printed: February 27, 2026

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2026 Pied Piper Management Company, LLC.